If you need to change details of your delivery address, remove items from your order, or change your order completely, please contact our Customer Services team via our Contact Us page.

You have the right to cancel your order within 14 working days of receiving your purchase. This 14 day period begins the day after you receive the items from us. To exercise the right to cancel, you must inform us of your decision to cancel your contract. You may do this by contacting us via the Contact Us Page.

Please note, we are unable to change personalised items once they have been received by the engraver.