A family member has tried to contact you, on my behalf, but the enquiry couldn’t be answered. Why?

Dec 03, 2018 21:28:00 PM Published in General Enquiries 2341 Views.

We have a legal requirement under the Data Protection Act to secure all of our customer information. For that reason we can only discuss account details with the account holder or any person that has previously been authorised to speak on behalf of the customer.