I haven’t received my product yet – why has my card been debited?

Dec 03, 2018 21:00:47 PM Published in Payments & Invoices 1663 Views.

A: Your card will be debited on the date of despatch from our warehouse. Your product should be with you within 8-10 working days.

A: If you’ve chosen to pay by Visa, Visa Debit, MasterCard, Visa Electron or Delta and your item is payable in instalments, future instalments will be debited from your card automatically every 28 days after despatch from the warehouse.

A: If you have chosen to pay by Maestro, Switch or Solo we will send you an invoice once your next payment is due.

A: If you have ordered a personalised product, we debit the payment once we receive your order.