Am I permitted to return a personalised item?

Dec 03, 2018 21:16:25 PM Published in Guarantees & Returns 689 Views.

A: Unfortunately we are unable to accept returns on personalised goods, unless the product is faulty. If this is the case, please call our customer service team on 0333 003 1532

Calls to 0333 numbers are chargeable at local rates from both UK landline and mobile phones but they are also included in most network providers’ “free minutes” packages.