We provide the following no-quibble satisfaction guarantees:
Any non-personalised jewellery item: 120 days All coins: 14 days All other non-personalised products: 365 days We are unable to offer satisfaction guarantees on personalised products.
The satisfaction guarantee allows you to claim full refund or replacement providing the goods being returned to us are in saleable condition in their original packaging and earrings have not been worn or removed from their protective sleeve.
Our satisfaction guarantee does not affect your legal rights.
The Bradford Exchange uses a secure server and the industry-standard Secure Sockets Layer (SSL), an advanced encryption technology, to provide the highest level of security for your personal and financial information as it comes to us via the Internet. This state-of-the-art security technology means that all your sensitive information entered during checkout is encrypted to deter interception by third parties.
We're proud to have been formally certified. The GoDaddy.com Secured Seal is your trusted assurance that our Web site is authentic, that you are in direct communication with bradford.co.uk, and that all transactions are secured by SSL encryption.